NI Network Downtime External Blog

25 AUG 2008 8:00 AM CDT

nidowntime — Mon, 25 Aug 2008 14:04:56 +0000

The network maintenance performed over the weekend went smoothly and early results indicate that the network is in a more stable state. In addition to the maintenance, further troubleshooting was conducted to try to address our remaining issues. At this point, we believe we have addressed the issue of access to external web sites, however, due to its intermittent nature, it is difficult for us to be certain.

Believed to be resolved:

Access to external web sites is inconsistent from user to user – Should you continue experiencing problems with this, please contact the Service Desk

The most significant issues we continue to experience are as follows:

Performance on ni.com is stable, but is still at risk of intermittent performance issues
Wireless VPN access via the ‘internet’ SSID is not available on campus

24 AUG 2008 5:50PM CDT

nidowntime — Sun, 24 Aug 2008 22:53:19 +0000

All branch access should be restored.

24 AUG 2008 5:08PM CDT

nidowntime — Sun, 24 Aug 2008 22:11:45 +0000

The 13 branches with VPN-only connectivity are currently down. The Network Team is aware of the issue and is currently troubleshooting to narrow down the cause.

Additional updates will be provided as progress is made.

23 AUG 2008 11:53PM CST

nidowntime — Sun, 24 Aug 2008 04:54:28 +0000

Business Verification signed off with no major issues

23 AUG 2008 11:40PM CST

nidowntime — Sun, 24 Aug 2008 04:42:11 +0000

NIH is officially online

We are minutes away from sign off in all areas

23 AUG 2008 10:00PM CST

nidowntime — Sun, 24 Aug 2008 03:04:45 +0000

We are in full business verification on all systems except fionn. fionn is down for backups. We will begin testing their at approx 10:30. No major issues to report.

23 AUG 2008 9:30PM CST

nidowntime — Sun, 24 Aug 2008 02:36:12 +0000

All groups in IT or Biz testing. No Major issues at this time.

Dial in here for more info

US Dial-In number: 877.326.2337

International Dial-In number: 303.928.3232

Conference ID:5979306

23 AUG 2008 9:00PM CST

nidowntime — Sun, 24 Aug 2008 02:05:14 +0000

Most systems back up, IT testing in progress..No major issues at this time

Biz verification to begin at 10PM or sooner!! Please check w/Mike Beamer via sametime or cell 762-3526 if you would like to potentially get started earlier.

23 AUG 2008 8:00PM CST

nidowntime — Sun, 24 Aug 2008 01:11:30 +0000

Network change applied, Infrastruce testing complete, Bringing up applications.

Business Verification testing to begin at 10pm

23 AUG 2008 7:00PM CST

nidowntime — Sun, 24 Aug 2008 00:00:02 +0000

All shutdown tasks complete, network team ready to begin

Testing time for business verification 10pm